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Leads/Prospects
Leads/Prospects
Adding
and Deleting Leads
Verified Opt-in Usage
Viewing and Downloading Leads
Deactivating & Reactivating
Leads
Blocking Leads
Views
Undeliverable Tracking
Leads/Prospects
How do I add new leads?
You can add leads to your
AutomateYourList autoresponder in three different ways:
- Through
a form on your own web site: If you have a web site, you can put a simple
html form on it through which leads can add themselves to your AutomateYourList
autoresponder. When a prospect enters his name and e-mail address on the form,
he is added to your AutomateYourList autoresponder as a lead.
Specific
instructions for adding this form for a specific list, including the html code
itself, are in the AutomateYourList Customer Control Panel. From the main Control
Panel page, click the "How to Get Started" link, and scroll down to step #4.
For general information on adding the web form to a website see the generalized
HTML web form below.
- By E-mailing Your AutomateYourList
Autoresponder Directly: When you ordered your AutomateYourList autoresponder,
a list name was generated for it. Your listname@automateyourlist.com is your AutomateYourList
e-mail address. Anyone who e-mails that address will be automatically added to
your AutomateYourList autoresponder as a lead. You can post your AutomateYourList
e-mail address on your web site:
"For more information e-mail
listname@automateyourlist.com!"
(Note that you can change
your automatically-generated list name to a name with which you are more comfortable.)
- Via Manual Lead Entry: You can also manually
enter lead names and e-mail addresses via your customer control panel. From the
main Customer Control Panel page, click on the "Leads" tab. Then click the "Add
Lead" option to enter one lead at a time, or the "Import List" option to import
a list of leads. Follow the instructions that come up on the page.
How do I add a form to my website for opt-in requests?
If
you have your own web site, then your prospects can add themselves to your AutomateYourList
leads list from there! Just add the form below to your web site, and direct your
customers to it. Each prospect will type his e-mail address into the form, and
be added to your AutomateYourList leads list. Your form will look like this:
For More Information
To make this form work with your AutomateYourList Follow Up Autoresponder:
- Copy and paste the HTML in the box below onto your web site.
- Edit
the HTML in the four ways described below.
Edit #1; The "Thank You" Page:
After your prospect clicks the "Submit" button, he will be taken to a "Thank
You" web page. You need to create your own "Thank You" page. In the HTML above,
the redirect URL in the 3rd line reads "http://www.automateyourlist.com/". Change
that URL to that of your "Thank You" page. Your thank you page should include
the full URL, something like "http://www.yourdomain.com/thankyou.htm".
Edit #2; Ad Tracking: To incorporate the ad tracking
feature into your web form, simply change the 4th line of the HTML above to include
the tracking id you want to use. The word "adcategory" can be changed to be any
tracking value you would like. For example, change it to "ezine_ad", "website",
"postcard1", or any other text describing this ad. The category can contain up
to 20 characters, and must be placed between quotes.
Edit
#3; Message Number: In the 5th line of the HTML, the "meta_message"
value is set to "1". If you want each new lead to receive your autoresponse and
all follow up messages, then leave this field set to "1".
If you
do not want your new leads to receive your autoresponse, then set the "meta_message"
value higher than 1 - that number message will be the first one sent to that lead.
If you want your new leads to receive neither the autoresponder
nor your follow up messages, set the "meta_message" value to the word "none".
Edit #4; Required Fields: The "required
fields" feature lets you make certain fields required in order for the form to
be submitted. To make a field required, just add its name to the "meta_required"
value on the 6th line above.
Optional #5; Post Form Variables
to Thank You Page: If you would like to personalize your thank
you page with information submitted by the user, set the "meta_forward_vars" value
to 1. This will tell the system to post the form data to your thank you page and
your programmer can include that data in the web page. For example, with "meta_forward_vars"
set to 1, enter the javascript located in the textbox below to the top of your
website, and you would be able to type ""
into your thank you page and it will print the leads name they just filled in.
Optional #6; Additional Fields:
If you wish to collect other data such as phone number, address, etc. you
should login to your account to setup custom lead fields. Login and click on "List
Settings -> Custom Fields". Once you have setup the custom fields you wish to
collect click on "Help -> Web Form Setup" and copy the HTML to your website for
the web form. This HTML will be different than the HTML above and allow you to
store those fields online with your leads. Any additional fields of data will
be emailed to you along with the confirmation email you receive as your leads
fill out the form.
How do I know when
leads add themselves to my leads list?
A copy of each e-mail, which leads
send to your AutomateYourList autoresponder address, will be forwarded to the
personal e-mail address that AutomateYourList has on file for you. This way, you
not only know when leads are being added to your autoresponder, but you can also
answer any questions new leads have, that may not be covered in your autoresponse
message.
With verified opt-in turned on, confirmation messages of
new leads will only be sent after the lead verifies. This helps screen bogus subscriptions
and spam messages that may have been sent to your autoresponder email address.
How can I import a list of leads?
Import
a list of leads into your AutomateYourList autoresponder all at once with the
Customer Control Panel's "Import List" feature. This can be used to import up
to 2,000 leads per day.
First, list your leads in a text file in
one of the formats described below. List only one lead per line.
(Note that your data can use any delimiter, including tabs - you do not have to
use the tilde that the examples below use.)
E-mail Only
Format: john@doe.com
jack@frost.com
E-mail
and Name Format: john@doe.com~John Doe
jack@frost.com~Jack
Frost
E-mail, Name, and Message Number Format:
john@doe.com~John Doe~0
jack@frost.com~Jack Frost~0
Note that leads entered in "E-mail Only" or "E-mail and Name" format will
default to message number 0.
To Import Your Formatted Lead List:
- Login to the Customer Control Panel from the top of the main AutomateYourList
page using your login name and password. This will bring up a page titled "Online
Customer Control Panel."
- In the upper right-hand corner of this page is
a drop-down box titled "Select List." Choose the name of the list you want to
edit, and click the "Go" button. The page will reload.
- Click on the "Leads"
tab. This will bring up a page titled "Search Leads."
- Click the "Import
List" option, and follow the instructions that come up on that page.
- Your
autoresponder will start to be sent to imported leads in 0-6 hours.
How
can I delete a lead using the Customer Control Panel?
Using your Online Customer
Control Panel, you can delete one lead at a time, or a group of leads at once:
Deleting One Lead at a Time: - Login to
the Customer Control Panel from the top of the main AutomateYourList page using
your login name and password. This will bring up a page titled "Online Customer
Control Panel."
- In the upper right-hand corner of this page is a drop-down
box titled "Select List." Choose the name of the list you want to edit, and click
the "Go" button. The page will reload.
- Click the "Leads" tab. This will
bring up a page titled "Search Leads."
- Scroll down the page, and click
the "Display" button. This will bring up a list of your will leads. (If you have
a lot of leads, this step may take a while.)
- Scroll through your list
of leads until you find the lead you wish to remove.
- Check the box labeled
"Erase" next to that lead.
- Click the "Save Changes and Update Leads List"
button at the bottom of the page. That lead will be removed from your list.
Deleting
A Group of Leads at Once: - Login to the Customer Control Panel
from the top of the main AutomateYourList page using your login name and password.
This will bring up a page titled "Online Customer Control Panel."
- In
the upper right-hand corner of this page is a drop-down box titled "Select List."
Choose the name of the list you want to edit, and click the "Go" button. The page
will reload.
- Click the "Leads" tab. This will bring up a page titled "Search
Leads."
- Click the blue "Unsubscribe" button in the menu bar at the top
of the page. This will bring up a page titled "Unsubscribe Leads."
- List
the e-mail addresses of the leads you wish to unsubscribe in the text box labeled
"Leads."
- Optional: Enter an ad category in the text field labeled "Ad
Category." Each lead will be assigned this ad category as it is unsubscribed.
If you do not enter anything in this field, each lead's ad category will remain
as it is now.
- Click the "Unsubscribe" button.
Note that the
addresses you wish to unsubscribe can be listed in any format, even sprinkled
throughout extra text. For instance, let's say that you've received the following
message from one of your leads:
Dear Sir,
I, (me@wantawidget.com),
am no longer in the market for a widget. Please stop sending widget-promoting
e-mails to myself@wantawidget.com.
Leta Lead
andi@wantawidget.com
You can copy that whole message, paste it into the "Leads" text box, and
click the "Unsubscribe" button. The system will remove all of the e-mail addresses
mentioned in the message from your autoresponder, including:
me@wantawidget.com
myself@wantawidget.com
andi@wantawidget.com
How
can I delete a lead via e-mail?
You can now remove leads from your AutomateYourList
autoresponder without logging in to your control panel! Using this feature, you
can also specify a category under which to classify each removal. This allows
you use other parts of your Control Panel to generate reports detailing leads
you've deleted. SUGGESTED USE OF E-MAIL LEAD REMOVAL:
- Automatically remove
a lead from your AutomateYourList autoresponder when that lead places an order
via your web site.
- Allow your support personnel to process lead remove
requests without logging into your Control Panel.
DIRECTIONS:
Removing leads via e-mail is relatively simple: Send a message to your AutomateYourList
autoresponder e-mail address (listname@automateyourlist.com) with the subject
set to:
REMOVE#
lead@e-mail.com#category#list1,list2
"Lead@e-mail.com" is the e-mail address of the
lead you wish to remove from your list.
"Category" is a category
you wish to classify this removal under.
"List1" and
"list2"
are the AutomateYourList lists from which you wish to remove this lead. Note that
the e-mail address you send this removal request from must be listed in the "List
Settings -> Autoresponder Admin Emails" section of the AutomateYourList account
from which you wish to remove the lead! This is a security measure to make sure
that only you and those operating on your behalf can remove leads from your autoresponder.
The email does not need to be check for "reply" or "confirmation", it just needs
to be listed in that section.
EXAMPLES:
To: listname@automateyourlist.com
Subject: REMOVE#jack@frost.com#BUY
To: listname@automateyourlist.com
Subject: REMOVE#john@doe.com#TEST
To: listname@automateyourlist.com
Subject: REMOVE#fred@smith.net#PRODUCT1#listname
To: listname@automateyourlist.com
Subject: REMOVE#joe@bob.com#PRODUCT2#listname1,listname2
No confirmation
of the removal is sent to the lead; the removal is silent.
Verified Opt-in Usage:
What is verified opt-in?
An opt-in subscription
request is received, but actually subscribing it to a list is deferred until confirmation
from the listed address is received. Upon receipt of the opt-in request an email
is sent to the listed address containing a unique secret code that only the owner
of that address can reply with. They can reply via email or a website link with
the secret code to verify their subscription. Once verified, the listed address
is subscribed to the requested list.
Sometimes called "fully verified
opt-in".
Sometimes incorrectly called "double opt-in".
Why
do we use it?
Verified opt-in is used to prevent spam and ensure that the
email sent to your subscribers is going only to people that have specifically
requested it. Anyone can type an email address that does not belong to them into
a form for more information. Only verified opt-in ensures that the email address
entered actual belongs to the person who entered it.
How
can I turn it on?
- Verified opt-in is already turned on by default
for all subscribers who email your autoresponder email address directly or you
attempt to import manually.
- Login to the Customer Control Panel from the
top of the main AutomateYourList page using your login name and password. This
will bring up a page titled "Online Customer Control Panel."
- In the upper
right-hand corner of this page is a drop-down box titled "Select List." Choose
the name of the list you want to edit, and click the "Go" button. The page will
reload.
- Click the "List Settings" tab. This will bring up a page titled
"List Settings".
- Click the blue "Verified Opt-In" button in the menu bar
at the top of the page. This will bring up a page titled "Verified Opt-In".
How can I turn it off?
Verified Opt-in cannot
be turned off once it is turned on. It is the best method of managing an opt-in
list on the internet. Turning it off would completely defeat the purpose of using
it to prevent spam.
Can I send the
verification message again?
No, the verification message is only sent once.
Sending the verification message more than once would be spamming the addresses
that were added maliciously or erroneously.
Can
I customize the verification message?
Yes, a personalized message up to 500
characters and 10 lines of text can be entered.
- Login to the Customer
Control Panel from the top of the main AutomateYourList page using your login
name and password. This will bring up a page titled "Online Customer Control Panel."
- In the upper right-hand corner of this page is a drop-down box titled
"Select List." Choose the name of the list you want to edit, and click the "Go"
button. The page will reload.
- Click the "List Settings" tab. This will
bring up a page titled "List Settings."
- Click the blue "Verified Opt-In"
button in the menu bar at the top of the page. This will bring up a page titled
"Verified Opt-In".
- At the bottom of the page you may enter your personalized
verification message that is sent. To preview your message text, click the "Save"
button on the right side of the text box and scroll to the bottom of the page.
Leads/Prospects - Viewing and Downloading Leads:
Where can I view or search through my leads?
You
can view all of your leads, or search for just a few out of your whole list, from
the "Manage Leads" page in the Customer Control Panel.
- Login to the Customer
Control Panel from the top of the main AutomateYourList page using your login
name and password. This will bring up a page titled "Online Customer Control Panel."
- In the upper right-hand corner of this page is a drop-down box titled
"Select List." Choose the name of the list you want to edit, and click the "Go"
button. The page will reload.
- Click the "Leads" tab. This will bring up
a page titled "Search Leads."
To view all of your AutomateYourList
leads: - Click the "Display" button. All of the leads in your
autoresponder will be displayed.
To search for specific leads
- Choose a field from the "Select field" drop down list. For example, choose
the "Name" field.
- Choose a match method from the next drop down list.
For example, choose "is".
- Enter some words or characters to search for
in the next text box. For example, enter "Lenny the Lead".
- Click the "Display"
button to display all of your leads that match the criteria you've established.
In our example search, the system will find and display all of your leads whose
names are set to "Lenny the Lead".
By using different fields and match
criteria, you can zero in on any number of different sub-sets of your whole leads
list. You can even combine up to four searches at once! Find leads that were added
to your autoresponder during February, and who use AOL e-mail addresses. Or, find
all leads who are at a certain point in your follow up message series. Keep track
of your marketing campaigns by finding all leads added to a certain ad category
within the last month.
Never before has so much lead information
been so close at hand!
What does the
"Mes" field on the "Manage Leads" page mean?
When you use the Customer Control
Panel to display your leads online, they show up in a table. One of the table
columns is called "Mes." This column lists the number of the last message that
was sent to each lead. The autoresponder is message "1," the first follow up message
is message "2," and so on.
Can I download
a list of all of my leads?
Yes, you can download a list of all of your leads
using the Customer Control Panel:
- Login to the Customer Control Panel
from the top of the main AutomateYourList page using your login name and password.
This will bring up a page titled "Online Customer Control Panel."
- In
the upper right-hand corner of this page is a drop-down box titled "Select List."
Choose the name of the list you want to edit, and click the "Go" button. The page
will reload.
- Click the "Leads" tab. This will bring up a page titled "Search
Leads."
- Scroll down the page to the table titled "Search Through Leads."
- Under
"Export Format," select one of the delimited formats.
- Click the "Display"
button.
- When the page reloads, scroll down to the section titled "Database
Export."
- Click the "Click to download list 1" link. A Windows "File Download"
popup box will appear.
- Follow the standard Windows/Mac protocol to for
downloading a file.
What do I do when it
takes a long time to download my leads list?
If you have a very long list
of leads, it may take a long time for you to download it. To decrease the time,
only download part of your list at a time:
- On the "Manage Leads" page
in the Control Panel, scroll down until you see three rows of fields labeled "General
Search," "Date Range," and "Format."
- Use the "General Search" or "Date
Range" options to select only part of your leads list. For instance, select only
leads from a certain add category. Or select only leads that were added to your
autoresponder within a certain date range.
Leads/Prospects
- Deactivating & Reactivating Leads:
How do I deactivate a lead?
To deactivate a lead:
- Login to the Customer Control Panel from the top of the main AutomateYourList
page using your login name and password. This will bring up a page titled "Online
Customer Control Panel."
- In the upper right-hand corner of this page
is a drop-down box titled "Select List." Choose the name of the list you want
to edit, and click the "Go" button. The page will reload.
- Click the "Leads"
tab. This will bring up a page titled "Search Leads."
- Use the search features
on this page to bring up the information for the lead you wish to remove.
- Check
the box labeled "stop" in on the left side of that lead.
- Click the "Save
Changes and Update Leads List" button at the bottom of the screen. No more follow
up messages will be sent to that lead.
How
can I reactivate a lead?
To reactivate a lead:
- Login to the Customer
Control Panel from the top of the main AutomateYourList page using your login
name and password. This will bring up a page titled "Online Customer Control Panel."
- In the upper right-hand corner of this page is a drop-down box titled
"Select List." Choose the name of the list you want to edit, and click the "Go"
button. The page will reload.
- Click the "Leads" tab. This will bring up
a page titled "Search Leads."
- Use the search features on this page to
bring up the information for the lead you wish to reactivate.
- The first
column in the table listing your lead is called "Stop." The box in this column
is currently checked, because your lead has been unsubscribed. Uncheck that box.
- Click
the "Save Changes and Update Leads List" button at the bottom of the screen.
Leads/Prospects
- Blocking Leads:
What does it mean to "block" a lead?
Some people
might send spam to your autoresponder, instead of e-mailing to request information.
Not only is this annoying, but it can affect your statistics, which can throw
off your marketing efforts.
Now, you can block any e-mail address
from sending mail to your AutomateYourList autoresponder. Blocking a lead will
prevent that e-mail address from being added to your leads list.
For instructions to block an address,
read
the next FAQ question. Where can
I view leads that I am currently blocking?
- Login to the Customer
Control Panel from the top of the main AutomateYourList page using your login
name and password. This will bring up a page titled "Online Customer Control Panel."
- In the upper right-hand corner of this page is a drop-down box titled
"Select List." Choose the name of the list you want to edit, and click the "Go"
button. The page will reload.
- Click the "Leads" tab. This will bring up
a page titled "Search Leads."
- Click the blue "Block Address" button in
the bar at the top of the page. This will bring up a page titled "Manage Blocked
E-Mails."
- Scroll down the page to the table labeled "Blocked Leads." This
table lists all leads that you are currently blocking:
The "Delete"
column allows you to un-block a lead.
The "Blocked Messages"
column displays the number of times that each lead has attempted to e-mail
your autoresponder since being blocked.
The "Date Blocked"
column displays the date on which each lead was blocked.
The "Note" column displays a note describing the reason the lead
was blocked.
The "User" column displays the part
of the blocked lead's e-mail address that comes before the @ sign. For example,
if the address spammer@wespamyou.com has been blocked, then the "User" column
will read "spammer".
The "Domain" column displays
the part of the blocked lead's e-mail address that comes after the @ sign. For
example, if the address spammer@wespamyou.com has been blocked, then the "Domain"
column will read "wespamyou.com".
In the "Blocked Leads" table,
each row represents one Block Rule. A Block Rule can keep either one specific
user or all users at a certain domain name from e-mailing your autoresponder.
If no "User" value is entered, then all users at that domain will be blocked.
How can I block a lead?
Blocking
a lead prevents that e-mail address from being added to your AutomateYourList
leads list. In order to block an address:
- Login to the Customer Control
Panel from the top of the main AutomateYourList page using your login name and
password. This will bring up a page titled "Online Customer Control Panel."
- In
the upper right-hand corner of this page is a drop-down box titled "Select List."
Choose the name of the list you want to edit, and click the "Go" button. The page
will reload.
- Click the "Leads" tab. This will bring up a page titled "Search
Leads."
- Click the blue "Block Address" button in the bar at the top of
the page. This will bring up a page titled "Manage Blocked E-Mails."
- Scroll
down the page to the table labeled "Blocked Leads." This table lists all leads
that you are currently blocking.
- At the top of the "Blocked Leads" table
are two rows labeled "Block New Address."
- In the "Note" column, enter
a note describing why you are blocking this lead.
- In the "User" column,
enter the part of the e-mail address that comes before the @ sign. (For instance,
to block the address spammer@wespamyou.com, enter "spammer" in this column.)
- In
the "Domain" column, enter the part of the e-mail address that comes after the
@ sign. (For instance, to block the address spammer@wespamyou.com, enter "wespamyou.com"
in this column.)
- Click the "Block New Lead" button. The page will reload,
and your lead will be blocked.
NOTE: Blocking a lead
who is already in your leads list will not remove him from the list. If you are
having trouble with a spammer, you must both block him, and remove him from your
leads list.
How can I block all leads
from one domain?
In the "Blocked Leads" table, each row represents one Block
Rule. A Block Rule can keep either one specific user or all users at a certain
domain name from e-mailing your autoresponder. To block all users at a single
domain, follow the regular instructions to block a lead, but do not enter a "User"
value. The system will prevent all users at that domain from e-mailing your autoresponder.
How can I un-block a lead?
To un-block
a lead:
- Login to the Customer Control Panel from the top of the main
AutomateYourList page using your login name and password. This will bring up a
page titled "Online Customer Control Panel."
- In the upper right-hand
corner of this page is a drop-down box titled "Select List." Choose the name of
the list you want to edit, and click the "Go" button. The page will reload.
- Click
the "Leads" tab. This will bring up a page titled "Search Leads."
- Click
the blue "Block Address" button in the bar at the top of the page. This will bring
up a page titled "Manage Blocked E-Mails."
- Scroll down the page to the
table labeled "Blocked Leads." This table lists all leads that you are currently
blocking.
- Check the "Delete" box next to the lead you wish to un-block.
- Scroll
down the page, and click the "Save Changes" button. The page will reload, and
your lead will no longer be blocked.
Leads/Prospects - Views:
What is a "view"?
When you search through your
AutomateYourList leads, you do so using various search criteria. A "view" is a
set of search criteria that has been saved for later use. Use views to easily
search for sets of leads, or to broadcast messages to only some of your leads.
Take, for instance, the case of Alan Auto. Alan uses his AutomateYourList
autoresponder to keep track of people who visit his car dealership. Alan uses
the "ad category" field to indicate which car each lead was most interested in.
Often, Alan uses the "Manage Leads" page in his Customer Control
Panel to search for all leads whose ad category is set to "Toyota." Today, Alan
saved those search results as a view called "Toyota Leads." Now, looking at all
leads interested in Toyotas in easy for Alan - he just displays the "Toyota Leads"
view on the "Manage Leads" page.
Alan can also use his new view
to broadcast a message to only those leads who are interested in Toyotas. From
the "Broadcast Message" page, he simply chooses to broadcast his message to the
"Toyota Leads" view.
Alan is excited, because he has also created
a "Mitsubishi Leads" view, a "Chevrolet Leads" view, and a "Lease Only" leads
view. Every time his dealership offers make-specific discounts, he can broadcast
the news to only those leads who he knows are interested in that particular car!
You can make a new view out of any set of search results on the
"Manage Leads" page of the Customer Control Panel. For instance, make a view of
all leads with AOL e-mail addresses, all leads who have received your first 3
messages, all leads with the last name "Smith," etc..
AutomateYourList
has provided you with some pre-made views, which are already stored in your account.
These views include:
All leads - Leads added in the past 24 hours
- Leads
added in the past 48 hours
- Leads added in the past 7 days
- Leads
added in the past 30 days
- Active leads
- Unsubscribed leads
How do I create a view?
To create a new view:
- Login to the Customer Control Panel from the top of the main AutomateYourList
page using your login name and password. This will bring up a page titled "Online
Customer Control Panel."
- In the upper right-hand corner of this page is
a drop-down box titled "Select List." Choose the name of the list you want to
edit, and click the "Go" button. The page will reload.
- Click the "Leads"
tab. This will bring up a page titled "Search Leads."
- Search through your
leads using the criteria you wish to make up your new view.
- Scroll down
the page to the top of the search results table.
- Find the text that reads
"To save this view, name it and click "Save View":"
- Enter a name for your
new view in the text box provided, and click the "Save View" button.
- The
page will reload. Your new view will now be listed in the "Display a Stored View"
drop-down box.
Note that search criteria make up a view, not individual
leads. If you display the "Leads added in the past 24 hours" view today, it will
include different leads than it did last week.
Leads/Prospects
- Undeliverable Tracking:
What is an "undeliverable lead?"
When a lead's
e-mail addresses is incorrect, e-mail cannot be successfully delivered to that
lead. These leads are referred to as "undeliverable." AutomateYourList's undeliverable
lead handling features allow you to view a list of your undeliverable leads.
What does AutomateYourList do with my undeliverable
leads?
By default, your account is set to unsubscribe leads after 3 missed
permanent failures within 60 days, and those 3 times must be separated by at least
7 days.
How can I view a list of my
undeliverable leads?
To view your undeliverable leads from the past 60 days:
- Login to the Customer Control Panel from the top of the main AutomateYourList
page using your login name and password. This will bring up a page titled "Online
Customer Control Panel."
- In the upper right-hand corner of this page
is a drop-down box titled "Select List." Choose the name of the list you want
to edit, and click the "Go" button. The page will reload.
- Click the "Leads"
tab. This will bring up a page titled "Search Leads."
- Scroll down to the
table titled "Display a Stored View."
- From the drop-down box in this table,
select "Undeliverable Leads."
- Click the "Display View" button. The page
will reload with a list of your undeliverable leads at the bottom.